Gematik’s TI-Messenger.

Secure nationwide healthcare communications based on Matrix.

The new standard for German healthcare.

TI-Messenger (TI-M) is the official standard for secure communications across the German healthcare system. Built on the open Matrix standard, TI-M ensures digital sovereignty, interoperability and end-to-end encryption for the entire sector.

TI-M is mandated by Gematik, the National Agency for Digital Medicine that is majority-owned by Germany’s Federal Ministry of Health . It’s a world-leading initiative connecting over 150,000 healthcare organisations and 74 million patients within a private, federated network. By combining secure professional identity verification with a unified medical directory, TI-M provides a trusted and seamless foundation for the future of digital medicine.

Element Server Suite Pro for TI-Messenger

A secure and scalable backend to suit gematik’s TI-Messenger standard for German healthcare.

A TI-Messenger compliant backend.

Element Server Suite Pro for TI-Messenger (ESS Pro for TI-M) is the only enterprise-grade Matrix server built specifically to suit gematik’s TI-Messenger solution for German healthcare.

Learn more

Gematik compliant.

Compliant with the latest versions of TI-Messenger Pro and ePA. Also compliant with ISO 27001 and the Cyber Resilience Act.

Instant availability.

Built by the creators of Matrix, it delivers outstanding performance, continuous security updates and enterprise-grade features.

Choose your frontend.

Can operate with any TI-Messenger compliant frontend, supporting TI-Messenger federation for healthcare providers.

Pentested multi-tenancy backend.

Our multi-tenancy server-side product earned a Good rating in a gematik-commissioned pentest, confirming ESS Pro for TI-M as being ready for a full TI-M Pro compliant solution.

“Key interfaces of the Synapse Pro server… behaved in the examined solution as if each tenant had a dedicated Synapse Pro instance.”

Efficiencies and flexibility at scale.

ESS Pro for TI-M is built on an optimised Matrix homeserver called Synapse Pro that delivers the scalability for nationwide deployments. For large-scale deployments, Synapse Pro delivers over 80% greater efficiency compared to community Synapse implementations.

Designed specifically for TI-Messenger providers, Synapse Pro delivers:

  • Scalability to support massive size deployments effortlessly and automatically
  • Resource savings resources and lower operational cost
  • Simplified management for a more resilient, high-availability service.

ESS Pro for TI-M can be used to support all types of TI-Messenger deployments, from the largest of individual deployments, through to multi-tenancy to serve thousands of small hosts.

Learn more

Synapse.

Community version
  • For open source community
  • Not TI-Messenger compliant
  • Not ISO 27001 and CRA compliant
  • Focus on new, experimental features

Synapse Pro.

Enterprise version
  • For professional use
  • TI-Messenger compliant
  • ISO 27001 and CRA compliant
  • Focus on scaling and efficiency

Large hosts 
(TI-M ePA).

For health insurance companies and other huge deployments.

Dynamic scaling

Performance and efficiency

High availability

Reliability and accessibility

Rust optimisations

Increased security at lower costs

Memory savings graph

Synapse Pro offers significant resource savings

Small hosts 
(TI-M Pro).

For service providers supporting hundreds of healthcare organisations.

Multi-tenancy

Sharing resources across small specialist services

Fleet management

Manage thousands of deployments

Resource reduction

Personnel and hardware savings

Graph showing a ~90% memory reduction

Host with up to 50 tenants per shard allows 
reduction of RAM costs by up to 90%

Matrix’s Role in the German Healthcare System: The TI-Messenger as a Communication Infrastructure for healthcare.

Product Manager for the TI-Messenger at gematik

TI-Messenger Proxy: Enabling a federated network.

TI-Messenger operates as a private Matrix-based federated network, restricted exclusively to Gematik-approved organisations. To maintain this closed ecosystem, all connections are managed by a TI-Messenger Proxy. This secure border gateway enforces strict communication rules and ensures total compliance with Gematik specifications. Element’s Secure Border Gateway is the foundational building block for this proxy, serving as a core, integrated component of our ESS TI-M solution.

Key benefits of Element’s TI-Messenger Proxy.

Built on Rust

Benefits from modern memory safety and concurrency models, eliminating data races and reducing operational risk.

Resource efficient

With an idle memory footprint of just 10 MB compared to 800 MB in the TI-M reference implementation.

Compliant with the latest TI-M specifications

Provides all functionality as demanded by the latest TI-M Pro and TI-M ePA specifications.

Integrated with FHIR Directory

Dedicated Federation List Service to obtain and manage the federation list from Gematik.

Resilience and performance

Supports automatic, load-dependent scaling and high availability.

Learn more

Element powers T-Systems’ 

TI-Messenger solution.

ESS Pro for TI-M gives T-Systems a complete backend for its TI-Messenger solution, allowing T-Systems to focus on building its frontend client.

Learn more
An image of Amandine Le Pape (COO) and Matthew Hodgson (CEO) at Element and co-founders of Matrix.org

Creators of Matrix.

Element are the creators of Matrix. We are leaders in the development of the open Matrix standard and operate the largest Matrix servers in the world. Since 2021, we have supported Gematik and the TI-Messenger initiative.

Committed to Germany

Be in your element.

Sovereign, interoperable and secure communications, built on the Matrix open standard.